Frequently Asked Questions
Everything you need to know about your Honolulu Pickleball gear.
What is the shipping timeframe for my order?
We offer standard shipping across the US, typically arriving within 3-5 business days. Expedited shipping options are available at checkout for those eager to hit the courts sooner.
What is your return policy on paddles?
We offer a 30-day play-test guarantee. If you aren't completely satisfied with the feel of your paddle, you can return it for a full refund or exchange, provided it shows no signs of structural damage.
Are Honolulu Pickleball paddles USA Pickleball Approved?
Yes, all of our performance paddles are tested and approved by USA Pickleball (USAP) for sanctioned tournament play.
How do I care for my pickleball equipment?
To maintain your paddle's grit and pop, wipe the surface with a damp microfiber cloth after play and avoid leaving it in extreme heat, such as inside a hot car.
Do you offer group or club discounts?
Absolutely! We support the local pickleball community. Please contact our team for special pricing on bulk orders for clubs, schools, or local tournaments.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Shop Pay.